Customer service professionals work diligently all year to protect and enhance your brand. One week every year is set aside to recognize and reward these purveyors of positive energy—and it’s right around the corner, October 7-11. Call center veteran and expert, Eric Berg, has come up with a bunch of ways to make these events more rewarding and successful . . . and even last until next year. Go to the article, How to Make National Customer Service Appreciation Week Last All Year.