Contact Center Staffing
Your contact center has changing workloads and fluctuating staffing needs. To stay competitive, you need a flexible workforce and talented employees. Doherty Customer Contact Solutions gives you access to the qualified people you need, just when you need them.
Our contingent contact center staffing services allow you to quickly ramp up and ramp down, helping you lower costs and protecting your permanent workers. Our employees are carefully screened to ensure their personalities and temperaments are the best fit for this type of position. By using a web-based screening tool that measures and scores candidates' attitudes, interests, and motivations, we only hire people who have the desire and skills to work in your contact center.
With more than 30 years experience in the staffing industry, we are able to recruit and deliver quality talent with the best skills for your call center's unique staffing requirements.
Doherty provides call center staffing solutions for the following positions:
- Customer Service
- Telemarketing
- Market Research
- Collections
- Technical Support
- Client/Account Services
- Workforce Management/Reporting
- Team Lead/Supervisor/Trainer
- Manager/Director/VP
Contact us today for more information.
