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A leader is defined as: one who
leads or guides and/or one who is in charge or in command of others. In
the practical business environment, being a leader is this and much,
much more. In fact, ask a group of business people the question, "What
do effective leaders do?" and you'll hear a variety of answers
including:
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Leaders set strategy
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Motivate
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Create a mission
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Build a culture, etc.
And when asked what a
leader "should" do, the likely response is that a leader's job is to get
results.
So, how do leaders get
results? New research has found there are six distinct leadership
styles. When taken individually, each style has a unique impact on the
working atmosphere of a company, it's employees and ultimately, its
financial performance. And, much like a craftsman choosing the correct
tool for the job, so must a leader choose the correct leadership style
for any given situation. Taking this one step further, to achieve the
best results, successful leaders do not rely on only one leadership
style, but employ all of them throughout the workweek in various
situations.
Leadership Styles
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Coercive Style
Of all of the leadership styles, this
style can be one of the least effective in most situations. The "Do what
I say" approach, can be very helpful in a turn-around situation, a
natural disaster, or when working with problem employees. But often, the
coercive leadership style strongly affects the company's climate by
inhibiting the organization’s flexibility and dampening employees'
motivation. Employees feel disrespected and often think, "I won’t even
bring my ideas up -- they’ll only be shot down." In addition, these
employees, unable to act on their own initiative, lose their sense of
ownership and feel little accountability for their performance.
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Authoritative Style
Of the six styles, the authoritative
leader style, which takes a "Come with me" approach, is often the most
effective. This type of leader states the overall goal but gives people
the freedom to choose their own means of achieving it. The authoritative
leader communicates to the employees how their work fits into the larger
vision for the organization. Employees under this type of leader
understand that their job matters and why. Because of its positive
impact, this style works especially well in most business situations,
but it works particularly well when a business is adrift. Although very
successful, this style will fail when applied to situations where the
leader is working for a team of experts who are more experienced then he
or she is.
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Affiliative
Style
The hallmark of the affiliative leader is
a "people come first" attitude, putting value on an individual's emotion
more than tasks and goals. This style is particularly useful for
building team harmony or increasing morale and has a noticeably positive
effect on communication. In addition, it gives employees the freedom to
do their job in the way they feel is most effective. Regardless of its
benefits, this style should not be used alone. Its exclusive focus on
praise can allow poor performance to go uncorrected, allowing the
perception that mediocrity is tolerated. Also, affiliative leaders
rarely offer advice, which often leads employees to figure out how do so
on their own.
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Democratic Style
This style's impact on a company's
climate is not as high as you might imagine. By giving workers a voice
in decisions, democratic leaders build organizational flexibility and
responsibility and help generate fresh ideas. But sometimes the price is
endless meetings and confused employees who feel they have no leader.
This approach is ideal when a leader is himself or herself uncertain
about the best direction to take and needs ideas and guidance from able
employees.
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Pacesetting Style
Like the coercive style, pacesetting
should be used sparingly. This leader sets high performance standards
and exemplifies them too. They are obsessed with doing things better and
faster and ask the same of everyone around them. A very structured
approach, pacesetting tends to destroy company climate by evaporating
flexibility and responsibility and making jobs seem so task-focused they
become boring and routine. This style has a very positive impact on
employees who are self-motivated and highly competent. But other
employees tend to feel overwhelmed by such a leader's demands for
excellence -- and to resent his tendency to take over a situation.
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Coaching Style
The least used of all, this style focuses
more on personal development than on immediate work-related tasks. It
works well when employees are already aware of their weaknesses and want
to improve, but not when they are resistant to changing their ways.
Summary
The research done to determine these styles
suggests that the more a leader utilizes, the better they lead. Leaders
who have mastered four or more -- especially the authoritative,
democratic, affiliative, and coaching styles -- have the very best
climate and business performance. And the most effective leaders will
flexibly switch among the leadership styles as needed and tailor it to
individual employees.
Leadership will never be an exact science,
but it is also not a mystery to those who practice it. With the business
environment constantly changing, a leader must also change. Hourly,
daily, weekly; executives must choose their leadership styles like a
master craftsman -- using the right tool at the right time. In the end,
the payoff shows itself in a work of art, or in the world of business;
results. |
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